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(828) 277-5566

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(828) 277-5566
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      • Grands: New Inventory
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  • Pianos
    • Clavinovas
    • Grands
      • Grands: New Inventory
      • Grands: Used Inventory
    • Uprights
      • Uprights: New
      • Uprights: Used
    • Hybrid Pianos
    • Disklaviers
    • Other Digital Pianos
    • Featured Yamaha Pianos
  • Services
    • Piano Moving
    • Piano Restoration
    • Piano Tuning
    • Piano Rentals
    • Antique Piano Guide
  • About
    • About Us
    • Contact Us
    • Newsletters
    • Testimonials
  • FAQ
  • Locations
    • Visit Us
    • Asheville
    • Weaverville
  • News & Tips

FAQ

Frequently Asked Questions

How often should my piano be tuned?  

Answer: As a matter of standard maintenance, a piano should be tuned at least twice a year. (A new piano should be tuned 4 times the first year to compensate for string stretch and normal settling.) Regular service by a qualified technician will help you to avoid expensive repairs in the future.

What is a pitch raise or pitch adjustment?

Answer: When strings stretch above or drop below optimal tension a pitch adjustment is necessary to bring the piano back to the international pitch standard of A-440. (This usually requires the tuner to make 2, 3 or even more passes/tunings for every string on the piano.)

When does a piano need rebuilding?

Answer: A pianos touch, tone and exterior will decline with age and depending on the quality of the piano, its usage and maintenance performed will determine how soon it may need rebuilding. The best way to decide is to have the piano evaluated by a qualified technician to determine what the individual piano needs.

Is rebuilding worth the expense versus replacement?

Answer: Not all pianos are worth restoration and many times on smaller instruments the cost of restoration is more than the cost of a new one. However, most large high quality pianos can be rebuilt for less than the cost of a new one depending on brand and current market.  Also, if the piano has sentimental value to its owner this may justify the restoration costs.

Do you move pianos? 

Answer: Yes, we do. We move all sizes of grands, uprights, organs and even square grands. We prefer not to navigate steps or rough terrain but can do so for an extra charge. Also, we can even help you facilitate a crane for a hoist job if necessary.

What are your Delivery/Shipping options?

Answer: Please view our Delivery/Shipping options for all pianos here: Piano Delivery Options

What is a digital piano?  

Answer: A modern electronic musical instrument that serves as an alternative to a traditional acoustic piano. Most digital pianos have the look and feel of an acoustic piano but without the maintenance of tuning as there are no strings.

Do you buy pianos?  

Answer: Occasionally we will purchase high quality and name brand used instruments that have a good resale market. Each potential piano will be thoroughly evaluated to determine any value it may have before any offer is made.

Do you offer consignments?  

Answer: Yes, we do have consigned pianos, all of which have to undergo a rigorous inspection to determine if the instrument meets our criteria for quality and if it needs any repairs or maintenance before making it available to sell.

Do you offer financing?

Answer: Yes, we work with Piano Credit Company & Allegro Acceptance who specialize in easy keyboard instrument financing. We finance new, used, acoustic or digital and have competitive rates with flexible terms.

Do your pianos have a warranty?

Answer: Yes, the new instruments come with a manufacturer’s warranty (usually 10 years on acoustic and 5 years on digitals) and all the used acoustic instruments come with a 1 year or more warranty to be tunable, playable and serviceable.

What are some other resources on your site?

Answer:
Transacoustic Pianos,
Choosing a Piano That’s Right for You,
The Gift of Music,
The Yard Sale Piano,
Player Pianos,
Used Pianos and tuning stability

Questions?

We can help you find the perfect piano for your particular needs. The choices can be overwhelming and we are here to help you make an informed decision. Please do not hesitate to contact us with questions.

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Piano News&Sales

Learn the best practices for taking care your piano, how to get the most out of it, and learn about sales and events in our showrooms. Your email address is safe with us and will never be shared.

Piano Emporium
Asheville


828 Hendersonville Road
Asheville, NC 28803

(828) 277-5566

M-TH 10-5:30, FRI 10-4 and SAT 10-2
or by appointment

contact&directions

Piano Emporium
Weaverville


285 N Main Street
Weaverville, NC 28787

(828) 484-9846

T-F 1-5
or by appointment

contact&directions
Yamaha Authorized Dealer 25 Years of Service Registered Piano Technician
Casio Pianos Authorized Dealer Schimmel Pianos Authorized Dealer
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Piano Emporium serves the greater Asheville and Hendersonville area with New and Used Piano sales.
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