Evaluation: More than just a tuning

Many piano technicians do more than just a tuning when servicing their clients pianos. When we are called to tune a piano it is in our best interest as well as the customer’s to evaluate the pianos condition and give the customer our professional opinion of the quality and serviceability of their piano.  Many times when we take the piano apart by removing the front panel or the bottom kneeboard and show the customer the inside they state “Wow, I never knew that even came apart.” or “Wow, that sure is dirty.” :)   This is also a good time to clean or vacuum the piano as they are many times “dust magnets” All pianos are in a slow state of disrepair and making the customer aware of possible situations that may arise in the future will allow them plan for the repair ahead of time. In any potential repair job, educating the customer is they key.  The more they understand about their own piano and the service that it needs the more likely they will continue to take care of their instrument for many years to come. Most all customers like to know the condition of their instrument and how to keep it in top notch playing condition. We strive to make this possible for each client that we service.